Refund policy

FULFILLMENT POLICY

Each rug is custom-made and uniquely crafted to order. Due to the personalized nature of our products, we do not offer refunds, cancellations, or exchanges.

Once an order is placed, materials are purchased and production begins immediately. For this reason, all sales are final.

Please review all order details carefully before completing your purchase. By placing an order, you agree to these terms.

Thank you for supporting our work!